Quick Links
Aging is increasingly complex and living in a fast-paced society is not easy. Seniors and their families benefit significantly from a single organization dedicated to helping them meet all the challenges they face. Berks Encores staff, along with its volunteers, work tirelessly to assist people in filing their income taxes, accessing a myriad of government benefit programs, understanding and selecting the appropriate prescription drug plan under Medicare Part D.
In 2008, trained staff and volunteers served 4,612 seniors calling for assistance through the APPRISE Program for insurance related needs. Issues handled by the APPRISE program range from health insurance counseling for people over age 60, Medicare, HMOs, supplemental insurance, medical assistance, and long-term care insurance. In addition, 926 eligible seniors received Produce Vouchers in association with the PA Department of Agriculture. We also provide assistance with rent and property tax rebates, PACE (prescription assistance), LIHEAP (fuel assistance), and free notary service.
Berks Encore is pleased to present this Resource Directory, which will assist you in accessing programs and services, as well as providing County, State and Federal points of contact. We hope that this directory will also serve as a quick telephone reference in serving your needs.
LOCAL
| BERKS COUNTY COMMISSIONERS | 610-478-6100 |
| ELECTION SERVICES/VOTER REGISTRATION | 610-478-6490 |
| PROTHONOTARY OFFICE | 610-478-6970 |
| RECORDER OF DEEDS | 610-478-3380 |
| REGISTER OF WILLS | 610-478-6600 |
| SHERIFF | 610-478-6240 |
| TAX CLAIM BUREAU | 610-478-6625 |
STATE
| GOVERNOR TOM CORBETT | 800-932-0784 |
| LIEUTENANT GOVERNOR | 717-787-3300 |
| PENNSYLVANIA DEPARTMENT OF AGING | 717-783-8975 |
| ALS ASSOCIATION | 877-434-7441 |
| ALZHEIMERS ASSOCIATION | 610-375-4990 |
| AMERICAN CANCER SOCIETY | 610-921-2328 |
| AMERICAN DIABETES ASSOCIATION | 610-375-6202 |
| AMERICAN HEART ASSOCIATION | 610-678-8871 |
| AMERICAN LUNG ASSOCIATION | 610-373-0253 |
| AMERICAN RED CROSS | 610-375-4383 |
| ARTHRITIS FOUNDATION | 610-375-0832 |
| ASSOCIATION FOR RETARDED CITIZENS OF BERKS COUNTY | 610-603-0227 |
| BERKS COUNTY ASSOCIATION FOR THE BLIND | 610-375-8407 |
| BERKS DEAF & HARD OF HEARING SERVICES | 610-685-4520 |
| BERKS COUNTY MEDICAL SOCIETY | 610-375-6555 |
| MENTAL HEALTH ASSOCIATION OF READING AND BERKS COUNTY | 610-775-3000 |
| NATIONAL MULTIPLE SCLEROSIS SOCIETY | 610-376-1309 |
| BERKS COMMUNITY ACTION PROGRAM (BCAP) | 610-376-6571 |
| BERKS COUNTY COMMUNITY DEVELOPMENT (REHABILITATION) |
610-478-6325 |
| BERKS COUNTY HOUSING AUTHORITY (subsidized) | 610-582-1526 |
| BERKS COUNTY OFFICE OF AGING (listing of senior citizen subsidized apartment complexes) |
610-478-6500 |
| BERKS ENCORE (listing of senior citizen subsidized apartment complexes) |
610-374-3195 |
| BERKS WOMEN IN CRISIS | 610-372-4065 |
| HOPE RESCUE MISSION | 610-375-4224 |
| OPPORTUNITY HOUSE | 610-374-4696 |
| NEIGHBORHOOD HOUSING SERVICES OF READING | 610-372-8433 |
| READING HOUSING AUTHORITY | 610-775-4813 |
| APPRISE HOTLINE (Health Insurance Counseling) | 800-783-7067 |
| BANKING COMPLAINTS | 800-722-2657 |
| BERKS COUNTY OFFICE OF AGING | 610-478-6500 |
| BERKS ENCORE | (610) 374-3195 |
| BERKS COMMUNITY ACTION PROGRAM (BCAP) | 610-376-6571 |
| CONSUMER PROTECTION | 800-441-2555 |
| COUNTY BOARD OF ASSISTANCE (Medical Assistance, food stamps) |
610-736-4211 |
| DEPARTMENT OF HEALTH | 610-378-4352 |
| INTERNAL REVENUE SERVICE | 610-320-5154 |
| LOW-INCOME HOME ENERGY ASSISTANCE PROGRAM (LIHEAP) | 610-736-4228 |
| MEDICAID HOTLINE | 800-433-1324 |
| MEDICARE HOTLINE | 800-633-4227 |
| PACE HOTLINE | 800-225-7223 |
| PENNSYLVANIA TAXPAYER ASSISTANCE (State taxes only) | 610-378-4401 |
| PUBLIC UTILITY COMMISSION | 800-782-1110 |
| QUALITY INSIGHTS (Formerly KEPRO) | 877-346-6180 |
| SOCIAL SECURITY | 800-772-1213 |
| AARP LEGAL ASSISTANCE | 800-262-5297 |
| BERKS COUNTY BAR ASSOCIATION | 610-373-0256 |
| BERKS COUNTY DISTRICT ATTORNEY CRIME VICTIM SERVICES | 610-478-6000 |
| BERKS COUNTY PUBLIC DEFENDERS | 610-478-6650 |
| BERKS WOMEN IN CRISIS | 610-372-4065 |
| LAWYER REFERRAL SERVICE | 610-375-4591 |
| MOTHERS AGAINST DRUNK DRIVING (MADD) | 610-376-6233 |
| MIDPENN LEGAL SERVICES | 617-376-8656 |
| SENIOR LAW HELPLINE | 877-727-7529 |
| ABILITIES IN MOTION (AIM) | 610-376-0010 |
| ADULT PROTECTIVE SERVICES | 610-478-6500 |
| BERKS COUNTY OFFICE OF AGING (lists provided for Nursing Facilities, Personal Care Boarding Homes, Housing, Hospice, Adult Day Care, Personal Response Systems, Medical Equipment And Supplies, Home Care) |
610-478-6500 |
| BERKS ENCORE | (610) 374-3195 |
| BERKS COUNTY MENTAL HEALTH/MENTAL RETARDATION | 610-478-3271 |
| BERKS COUNTY VETERANS AFFAIRS | 610-378-5601 |
| BERKS TALKLINE: Administrative Offices | 610-921-9820 |
| BERKS TALKLINE: Hotline 11 a.m.-11 p.m. daily Open for all ages |
610-374-8255 toll-free: 800-472-8255 |
| BOYERTOWN AREA MULTI-SERVICE | 610-367-6957 |
| BERKS COUNTY CAREERLINK | 610-988-1300 |
| CATHOLIC SOCIAL AGENCY | 610-376-7144 |
| COUNCIL ON CHEMICAL ABUSE (COCA) | 610-376-8669 |
| DEPARTMENT OF VETERANS AFFAIRS: BERKS COUNTY OUTPATIENT CLINIC |
610-208-4717 |
| DEPARTMENT OF VETERANS AFFAIRS HOTLINE | 800-827-1000 |
| GREATER BERKS FOOD BANK | 610-926-5802 |
| HISPANIC CENTER | 610-376-3748 |
| JEWISH FEDERATION OF READING | 610-921-2766 |
| LA CASA de la AMISTAD | 610-685-1284 |
| LIBERTY RESOURCES | 610-432-3880 |
| MEALS ON WHEELS (at Berks Encore) | 610-374-3195 |
| SERVICE ACCESS MANAGEMENT ( SAM, INC) (Crisis Intervention) |
610-236-0530 |
| SALVATION ARMY - SHARE | 610-777-6555 |
| UNITED DISABILITIES SERVICES | 610-685-1653 |
| ALCOHOLICS ANONYMOUS | 610-373-6500 |
| ALS | 877-434-7441 |
| ALZHEIMERS DISEASE | 610-375-4990 |
| AMERICAN CANCER SOCIETY | 610-921-2328 |
| AMERICAN LUNG ASSOCIATION | 610-373-0253 |
| BERKS DEAF AND HARD OF HEARING | 610-685-4520 |
| BERKS WOMEN IN CRISIS | 610-372-4065 |
| BERKS COUNTY ASSOCIATION OF THE BLIND | 610-375-8407 |
| BRAIN INJURY SUPPORT GROUP | 610-374-0989 |
| BREAST CANCER SUPPORT SERVICES OF BERKS COUNTY | 610-375-9925 |
| CANCERVIVORS | 610-777-7107 |
| CAREGIVERS OF AGING PERSONS | 610-777-7107 |
| GAMBLERS ANONYMOUS | 800-547-4615 |
| MENTAL HEALTH ASSOCIATION | 610-775-3000 |
| MULTIPLE SCLEROSIS ASSOCIATION | 610-376-1309 |
| PARKINSONS SUPPORT GROUP | 610-670-4480 |
| STROKE CLUB | 610-796-6205 |
| BARTA | 610-921-0601 |
| Special Service | 610-921-2361 |
| COURTESY TRANSPORT | 610-373-7886 |
| READING METRO TAXI (wheelchair accessible vans) | 610-374-5111 |
| READY RIDE | 800-366-0929 |
| VOLUNTEER HOME CARE | 610-682-1412 |
VOLUNTEER AND EDUCATIONAL OPPORTUNITIES
| BERKS COMMUNITY TELEVISION - BCTV | 610-374-3065 |
| BERKS COUNTY OFFICE OF AGING: VOLUNTEER OMBUDSMAN PROGRAM |
610-478-6500 |
| BERKS COUNTY PUBLIC LIBRARY | 610-378-5260 |
| BERKS ENCORE: APPRISE (INSURANCE COUNSELING) | 610-374-3195 |
| BERKS ENCORE: MEALS ON WHEELS | 610-374-3195 |
| BERKS ENCORE: VOLUNTEER INCOME TAX ASSISTANCE |
610-374-3195 |
| FOSTER GRANDPARENT PROGRAM | 610-478-6500 |
| HISTORICAL SOCIETY OF BERKS COUNTY | 610-375-4375 |
| LITERACY COUNCIL OF READING & BERKS COUNTY | 610-670-9960 |
| NATIONAL SHUT-IN VISITATION SOCIETY | 610-374-6908 |
| PENN STATE COOPERATIVE EXTENSION | 610-378-1327 |
| READING PUBLIC LIBRARY (Main Library) | 610-655-6350 |
| READING PUBLIC MUSEUM | 610-371-5850 |
| UNITED WAY OF BERKS COUNTY | 610-371-4550 |
| VOLUNTEER HOME CARE | 610-682-1412 |